REVELATION 21:5
I make
all things new.
Frequently Asked Questions
Everything you need to know.
Orders & Shipping
How long does shipping take?
We know you’re excited to receive your order. Orders are shipped within 3–5 days of ordering. Production and delivery are separate stages. Once your order ships, please allow 3–5 days for it to arrive.
Most orders arrive within 7 days, but these timeframes are estimates. Orders may take longer during holidays, periods of high demand, severe weather, or carrier delays. Thank you for your patience.
Do you offer free shipping?
Yes! We’re happy to offer free U.S. shipping on orders over $85.
Where do you ship?
At the moment, we ship within the United States only. Thank you for your interest in Before I AM.
How can I track my order?
As soon as tracking becomes available, we’ll send you a shipping confirmation email with your tracking information so you can follow your order’s journey. Please allow a little time for the carrier’s tracking page to begin showing movement.
You can also find your tracking information by logging into My Account and selecting Orders.
Garments & Sizing
What is the fit like?
We want you to feel comfortable in your new piece. Fit varies by garment, so please take a moment to carefully check the size guide on each product page before ordering.
How do I find my size?
To help you find a comfortable fit, use the Size Guide link next to the size selector on each product page. Compare the garment measurements with an item you already own and enjoy wearing.
What materials do you use?
Materials vary by garment. You’ll find the exact fabric composition in the Details section of each product page, so you can choose the piece that feels right for you.
How should I care for printed apparel?
A little care helps your garment and its artwork stay looking their best. Please follow the washing instructions on the product page. In general, washing cold and inside out and avoiding direct heat on the printed area helps preserve the garment and artwork.
Returns & Exchanges
What is your return policy?
We want you to feel informed before placing your order. Please see our Return & Refund Policy for the current terms.
What do I do if I have an issue with my order?
If something isn’t right with your order, you don’t have to figure it out alone. A real person is always here when you need us. Please contact us with your order number and the item you need help with, and we’ll guide you through the next step.
